Compliance

Financial Services Guide

This is a guide that contains information about Brokers National providing you with financial advice. It explains the financial service offered, the fees charged and how we will deal with complaints.

To view our Financial Services Guide click here.

Privacy Policy

At Doug Kerr Insurance Consultants P/L T/as Brokers National [AFSL 246366], we are committed to protecting your privacy in accordance with the Privacy Act 1988, the Privacy Amendment (Private Sector) Act 2000, and the Australian Privacy Principles updated with amendments on the 29th November 2012.

This Privacy Policy describes our current policies and practices in relation to the collection, handling, use and disclosure of personal information. It also deals with how you can complain about a breach of the privacy laws and how you can access the personal information we hold and how to have that information corrected.

To view our privacy policy click here.

NIBA Insurance Brokers Code of Practice

All reputable professions are governed by a strong code of practice – and insurance broking is no different.

The Insurance Brokers Code of Practice is an agreement between NIBA and its members, which sets out the minimum service standards that clients can expect from brokers. It also outlines how complaints and disputes regarding potential breaches of the code can be resolved.

The Code aims to:

  • build professional competence in the broking profession; and
  • increase consumer confidence in insurance brokers – and the role they play in the insurance process

Brokers National subscribe to the Code. Click here to view NIBA Insurance Brokers Code of Practice.

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